Refunds & Cancellation

Withdrawal returns and cancellation


(a) You can withdraw the Order by telling us before the services are delivered if you simply wish to change your mind and without giving us a reason, and without incurring any liability.

(b) Subject as stated in these Terms and Conditions, you can cancel the services within 14 days without giving any reason.

(c) The cancellation period will expire after 14 days.

(d) To meet the cancellation deadline, it is enough for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Commencement of Services in the cancellation period

(e) We must not begin the supply of a service (being part of the Services) before the end of the cancellation period unless you have made an express request for the service.

(f) Effects of cancellation in the cancellation period

Timing of reimbursement

If we have not offered to get the services, we will make the reimbursement without undue delay, and not later than 14 days